How to Choose The Right Plumbing Wholesale Supplier for your Plumbing Projects
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Top 4 things to look for when finding a plumbing wholesale supplier.
Embarking on the search for a plumbing wholesale supplier can be a critical decision for your business and customers alike. They say word of mouth is the best or worst free marketing, that’s why it’s important to do your research to see it for yourself.
To guide you through this process, we've compiled the top four essential factors to consider. Delve into our comprehensive guide to make an informed choice that aligns seamlessly with your business current and future business goals.
1. Customer Reputation and Reliability
When it comes to choosing a plumbing supplier, the significance of customer reputation cannot be overstated. A supplier with a stellar reputation is indicative of consistent reliability, quality products, and exemplary customer service.
- Always check google reviews and customer testimonials.
- Have a chat to your fellow plumbers and suppliers to gain valuable insights into their dealings and experiences.
- Take the leap and find out for yourself with the good old try before you buy method. Try and test products yourself to form your own review and opinion on the brands and its range of products before committing.
“It was a pleasurable experience dealing with Austworld. We have found their service extremely good, and their staff and representatives know their products. Marissa, in particular, contributed to my experience with this company. She has a very sound knowledge of their products and was efficient and very helpful. We were amazed with their response times. All up, a very professional experience.” Bad Cox | Plumbing Pty Ltd
Austworld have been providing stellar customer service and unwavering reliability that defines our range of brands in the plumbing industry since 1984. Uncover Austworld’s reputation by exploring our customer reviews and testimonials
Read more about how to find wholesale suppliers in 2024!
2. Transparent Pricing Structures and Dedicated Support
Collaborate with the sales team to emphasize your business needs, ensuring transparent pricing structures across a range of products. Austworld is committed to clarity, safeguarding you from hidden costs allowing you to benefit from the added assurance of our dedicated national sales team. Create your own checklist to:
- Compare products and pricing against your current suppliers. Are you getting the best bang for your buck?
- Review and compare your current supplier’s range of products and identify if you can make your purchasing experience easier and more efficient with a larger range of readily available products from one key supplier.
- Review your customer and sales service experience by identifying key areas you wish to benefit from more.
- Post sales service is just as important. Do you have after sales support with your current suppliers?
Our customer Anthony from BBK says “The Metpress range are favourite Austworld products, the price is very competitive, the range is excellent and there is never any trouble getting stock.”
View our top 3 selling Copper and Brass products from our Metpress Range
PFW001 – Straight coupling #1 is one of the most common copper fitting types used to join to equal sized pieces of copper tubing together to create a straight line.
PFW058 – Elbow #12 is used to connect two pieces of copper tubing to form a right angle.
PFW094 – equal tee #24- used to connect three pieces of copper tubing, can be used to branch off mainline into smaller or equal sizes in copper tubing.
Our brands comprise of Tapware, Copper Press & Brass, Valves, Pex hoses, T-Head tapware, Compression, and Screwed Brassware, PTFE Tapes and Thread Sealants & more. No matter your plumbing product needs, Austworld has you covered.
3. Strategic Location and Efficient Supply Chain
When choosing a supplier, the consideration of strategically located warehouses, streamlined supply chain, ease of efficiency and access to products are all key considerations.
- Does your supplier have multiple warehouses nationally to assist with your businesses supply and demand?
- Do they offer same day order and pick up from their locations?
- Are their customer service, sales, and warehouse team easily to deal with, making their end-to-end service a one stop shop for you and your business?
We are focused on providing you with the ease efficiency from our streamlined supply chain, highlighting its direct impact on your project timelines, ensuring you and your customers get the job done on time, every time thanks to our seven strategically located warehouses nationally.
Explore the advantages of choosing Austworld as your plumbing wholesaler by contacting our head office team today Contact Us or get a Behind the Scenes look at all things Austworld on our
Instagram page!
4. Proactive and Responsive Customer Support
Elevate your collaboration experience by working with proactive and responsive customer service team that are ready to address all your product needs and concerns which in turn fosters and guarantees a longstanding partnership founded on trust and efficiency.
Choosing the right plumbing wholesale supplier is a pivotal decision. Picture a future where your business and projects thrive, with the added advantage of working closely with a family business built on servicing your wholesale plumbing project needs.
- Do they offer a dedicated in-house customer service, sales & engineering team?
- Do they offer post sales support when you need it most?
- Can you confidently work with them closely for all your small- and large-scale projects?
Dive into the realm of long-term success by discussing the invaluable benefits of forging a reliable relationship with a plumbing wholesaler like Austworld. Need more help deciding? Use this checklist to further assist with your research in finding the best supplier for your plumbing project/business today.
For more information on our range of over 3000 products, visit Austworld.com.au or call our friendly inhouse customer service team who are here to answer your questions Monday to Friday on 1300 780 430.
